Pfaltzgraff - Poor customer service and broken dishes

Ordered the tea rose set plus extra dessert dishes.

One cup and the large serving dish arrived broken, due to poor packaging.

The dessert bowls didnt even have the same color!

Sent an email with pictures, did get one reply that they needed more pictures. So I took more pictures and emailed again and again, but no reply.

Dishes are extremely poor quality, after one week of use, they all have dark scratches all over. If you want them to look pretty they can only be used for decoration, as a knife and fork will scratch them badly!

This is a RIP OFF company, that sell poor quality at a high price. Stay away from them and dont get ripped off like me!!

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Lack of customer service
    • Bad quality and bad service

Reason of review:
Damaged or defective
Monetary loss:
Product or service
Dinnerware Set
Review category
review #638614

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