Pfaltzgraff - Great customer service dept.

2 of 24 Pfaltzgraff reviews

Wonderful company!I recently placed three separate orders within a week of each other.

One of the orders was severely damaged during shipping and it was a complete loss. I called their customer service department and spoke with a courteous, sympathetic representative who shipped replacements immediately. I did not experience any kind of hassle whatsoever. I will definitely be ordering from them again, rather than making an excursion to a department store (I live in a rural area).

Thank you Pfaltzgraft for an outstanding experience with your stellar customer service department. What more can you ask for from a company who has been around for a long, long time?

I'm a happy camper!

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  • What I liked
    • Customer service is outstanding
  • What I disliked
      No items

Reason of review:
Good customer service
Product or service
Pfaltzgraff Online Order
Review category
Shopping
review #945186

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